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Most PPI policies will not cover you against pre-existing medical conditions. So you won’t be covered for any medical issues you’ve had in the past.  This should have been mentioned to you – if it wasn’t you may be able to claim your PPI back using one of these PPI Claim Letters.

Most PPI policies do not cover against stress and back problems – again this should have been explained to you, or you should have been asked if you suffer from one of these complaints. If not you can make a claim.

What Constitutes a Pre-Existing Condition?

You need to check the details of your policy to find out what your lender views as a pre-existing condition. However most of them are pretty strict about their definition.

If you try to make a PPI Claim lenders can ask to see your medical records to rule out a pre-existing condition.

This is one of the major reasons why finance companies refuse to pay out insurance claims, and they use pretty liberal reasoning. If you have an incident of lower back problems in the past but now you are experiencing upper back pain, they could well rule this, a pre-existing condition.

Obviously most sales people are not medical professionals and do not have the time to go through a personal medical history with you. What’s important is whether or not they mentioned the exclusions. If not, you may be able to make a claim.

If you were told that pre-existing condition are not covered and you still chose to take out PPI you would not be entitled to compensation.

If you find that your policy covers pre-existing conditions if you have been symptom free for ‘x’ amount of years and this was explained to you, you would not be able to claim compensation.